Privacy Policy

This Privacy Policy describes how Oriven ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from orivenstore.com (the "Site").

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We refer to this automatically-collected information as "Device Information".

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information".

How We Use Your Information

We use Order Information to: communicate with you; fulfil orders, including arranging shipping and providing invoices/confirmations; process payments; screen orders for potential risk or fraud; and, when in line with the preferences you have shared, provide information or advertising relating to our products or services.

We use Device Information to help screen for potential risk and fraud, and to improve and optimise our Site.

Sharing Your Information

We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use third-party providers for payment processing, shipping, and analytics. We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request, or to otherwise protect our rights.

Cookies

We use cookies to help us understand how you interact with our Site, to remember your preferences, and to facilitate your shopping experience. You can choose to disable cookies through your browser settings, although this may affect your ability to use certain features of our Site.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

If you are located in the EEA, UK, or other regions with applicable data protection laws, you may have the right to access, correct, update, or request deletion of your personal information. You can exercise these rights by contacting us at support@orivenstore.com.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@orivenstore.com.