Privacy Policy

This Privacy Policy describes how Oriven ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from orivenstore.com (the "Site"). Please read this policy carefully.

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We refer to this automatically-collected information as "Device Information".

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information".

How We Use Your Information

We use Order Information to: communicate with you; fulfil orders, including arranging shipping and providing invoices/confirmations; process payments; screen orders for potential risk or fraud; and, when in line with the preferences you have shared, provide information or advertising relating to our products or services.

We use Device Information to help screen for potential risk and fraud, and to improve and optimise our Site. We may use your information to serve you personalised advertising based on your browsing behaviour. You can opt out of personalised ads by adjusting your browser or device privacy settings, or by visiting Google Ads Settings or aboutads.info.

Sharing Your Information

We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store — you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use third-party providers for payment processing, shipping, and analytics. We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request, or to otherwise protect our rights.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. Our Site uses SSL (Secure Socket Layer) encryption to protect data in transit.

Cookies

We use cookies to help us understand how you interact with our Site, to remember your preferences, and to facilitate your shopping experience. You can choose to disable cookies through your browser settings, although this may affect your ability to use certain features of our Site.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information.

Your Rights — GDPR & CCPA

Depending on your location, you may have specific data rights under applicable law:

GDPR (European Economic Area and UK residents): You have the right to access, correct, update, export, or request deletion of your personal data. You also have the right to object to or restrict certain processing of your data, and to withdraw consent at any time.
CCPA (California residents): You have the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale of your personal information (we do not sell your personal data), and the right not to be discriminated against for exercising these rights.

To exercise any of these rights, please contact us at support@orivenstore.com.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the date at the top of this policy.